Peer Review, 29-30 June: Achieving excellence in social service provision
One of the key goals of the social services reform launched in Romania in 2004 was to increase the quality of the social services by introducing an accreditation system for both public and private social service providers. Accreditation is awarded at a decentralised level and is based on a methodology inspired from the concept of total quality management, which implies that quality standards must not only apply to the service but also to the organisation in charge of providing the service.
The Peer Review will provide an opportunity to evaluate the role of accreditation systems and quality standards in improving the social service provision and to discuss the possibility of developing EU principles of excellence for social services.
